American Professional Plumbing Services in Martinsburg, WV holds a 5.0 star rating on Google at its main office, 165 Monroe St, and has been a BBB Accredited Business since October 2024. The office is open 24 hours, so you can call (304) 350-1022 any hour and talk to a master plumber about your problem.

What should a highest-rated plumber in Martinsburg actually have?

A star rating is a good place to start, but it should not be the only thing you check. Look for a company that has real reviews on a Google profile tied to a real local address, a plumber who explains the problem before the work starts, and a warranty on the work itself.

American Professional Plumbing Services checks each of those. The Google reviews are attached to the Martinsburg office, the plumbers are master plumbers who work for the company, and the work is backed by a Lifetime Craftsmanship Warranty.

What do customers say about American Professional Plumbing Services?

The same things keep coming up in customer reviews:

• Plumbers who explain what they are doing
• Fair and transparent pricing
• Quality of the work and of the parts
• Respectful, professional service
• Customers who call the company back for the next home

You can read what customers wrote on our reviews page, and the full Google reviews live on the Martinsburg profile.

Where is the Martinsburg office?

The main office is at 165 Monroe St, Martinsburg, WV 25404. It is the office the Google reviews are attached to and the one on the BBB Accredited Business profile. From there the crew serves homes and businesses in Martinsburg, Berkeley County and the rest of the Eastern Panhandle. You can see the office details on our Martinsburg plumber page.

Can I get a plumber in the middle of the night?

Yes. The Martinsburg office is open 24 hours, 7 days a week. A burst pipe, water coming through a ceiling or sewage backing up in a drain does not wait for business hours. If it is an emergency, shut off the main water valve where the line comes into the building, open a faucet on the lowest floor, and call (304) 350-1022. Our emergency plumbing page lists what to do while you wait.

What plumbing problems are common in Martinsburg?

Older parts of Martinsburg have plumbing that has been repaired and added to for generations, so a good plumber starts with what the pipe is made of and what has already been done to it. Out in the county a lot of properties run on a well. The water across Berkeley County is also hard, so water heaters and fixtures get checked for scale. If your heater is rumbling or popping, read about water heater repair and installation. If you suspect a leak, turn off every tap and watch the water meter. If it still moves, water is going somewhere, and our leak repair page shows how we track it down.

What happens when I call?

You tell us what the plumbing is doing and where. A few questions up front mean the plumber shows up ready for your job. A master plumber finds the real problem and tells you what is wrong, what your options are and what each one costs. Then the work gets done, gets checked, and we show you what was done before we leave. For the full list of what we handle, see all plumbing services.

How do I pick between two plumbers with good reviews?

Call both. Notice who picks up, who asks useful questions and who explains the options without pressure. Ask what warranty stands behind the work. A company that answers the phone at any hour and puts its name on the work is one you will be glad to have on file for the next problem.

Frequently asked questions

Is American Professional Plumbing Services BBB accredited?

The company has been a BBB Accredited Business since October 2024, and the work is done by master plumbers. Call (304) 350-1022 if you need documentation for a specific job.

Do you serve Martinsburg and the rest of Berkeley County?

Yes. The Martinsburg office serves Martinsburg, Berkeley County and the rest of the Eastern Panhandle.

Is the Martinsburg office really open 24 hours?

Yes. The Martinsburg office is open 24 hours a day, 7 days a week, for urgent plumbing needs.

What is the Lifetime Craftsmanship Warranty?

It is the warranty that backs the work our own plumbers do. Ask the plumber about the details for your job when you call.

American Professional Plumbing Services, 165 Monroe St, Martinsburg, WV 25404. Call (304) 350-1022, open 24 hours. Serving Martinsburg, Berkeley County and the Eastern Panhandle.

Before you buy a house in Winchester, VA, have a plumber check the water heater, the supply lines, the drains and sewer line, the water main, the sump pump and any well equipment. American Professional Plumbing Services in Winchester repairs all of it, so call before you close on the house.

Why call a plumber before closing?

Plumbing problems hide behind walls, under floors and in the yard. A house can look perfect on a walkthrough and still have a leak, a failing heater or a sewer line close to the end of its life.

Once you close, those repairs are yours. Knowing about them first gives you room to ask the seller for a fix or a better price.

How old is the water heater?

Start with the data plate on the tank, which shows when it was made. Then look at the base for rust, water on the floor and scorch marks near the vent. A tank that rumbles or pops when it fires usually has scale built up in the bottom, and water in the northern Shenandoah Valley is hard.

A bad part on a younger heater is worth fixing. A tank that leaks through the steel is finished. See our water heater installation and repair in Winchester.

Are there leaks or weak spots in the supply lines?

Run every tap, flush every toilet and open the cabinets under the sinks. Look for stains, bubbling paint, a musty smell and a low or uneven flow of water. If the seller will let you, check the water meter with every tap off. If it keeps moving, water is going somewhere.

Also find the main shutoff and make sure it turns. If something turns up, our leak repair team in Winchester can find it and fix the pipe behind it.

What about the drains and the sewer line?

Slow drains in more than one fixture, gurgling toilets and a sewer smell in the yard all point to the main line instead of a single clog. Winchester’s older streets have big trees, and roots find the joints in old sewer pipe.

Ask the seller about past backups. If anything feels off, have the line looked at before you sign. Details are on our sewer line repair page.

Does the house have a water main or a well?

Inside the city most homes are on city water, and the line from the street to the house can be as old as the house. Low pressure through the whole building, or a wet strip in the yard, are warning signs. See water main installation and repair.

Out in Frederick County, many homes run on a well. Ask how old the pump, the pressure tank and the pressure switch are, and whether the pump runs constantly or clicks on and off. We cover that on our well pump page.

Is there a sump pump, and does it work?

If the basement or crawlspace has a sump pit, pour a bucket of water into it and watch the pump come on and clear the water. Look for rust, a musty smell and water marks on the walls. A pump that is old or never tested is a risk after the first heavy rain. Learn more about sump pump installation and repair.

What should you do with what you find?

Write it down and get it priced. A short list of what is old, what is leaking and what will need work in the next few years turns a vague worry into numbers you can use.

Frequently asked questions

How old is too old for a water heater in a house I am buying?

Most tank water heaters wear out somewhere around the 10 to 15 year mark, and hard water can shorten that. Look for a date on the data plate. If the tank is near the end of its life, plan for a replacement and factor it into your offer.

Should I worry about the sewer line on an older Winchester house?

Yes, especially on older streets with large trees. Roots work into the joints of old sewer pipe, and the first sign is often slow drains or a backup after you move in. Ask about past backups and have the line looked at before closing.

What if the house is on a well instead of city water?

Inside Winchester most homes are on city water, but out in Frederick County many are on wells. Ask about the pump, the pressure tank and the pressure switch, and how old each one is.

Does a plumber replace the home inspector?

No. A home inspector looks at the whole house. A plumber looks closer at the plumbing and can tell you what each repair would involve, which helps when you are deciding what to ask the seller for.

When should I call a plumber, before or after closing?

Before. Once you close, every problem is yours. A call before closing lets you know what you are taking on while there is still time to negotiate.

Buying a home in Winchester? Call American Professional Plumbing Services at (540) 323-8505, 535 Fort Collier Rd Ste 1, Winchester, VA 22603, serving Winchester and Frederick County. Call before you close on the house.